Shipping & Returns
We offer free standard shipping on all orders over $49 USD.
We process and ship out all orders Monday through Friday, not including holidays. Orders are fulfilled and shipped out the next business day, between Monday through Friday, not including holidays.
Orders with standard shipping take approximately 3-5 business days from the time it ships to arrive at its final destination. Orders with expedited shipping take approximately 1-3 business days. We ship only within the US, including Alaska and Hawaii. We do not ship internationally at this time.
Return & Exchange Policy
For hygienic reasons, Cyclean USA does not accept exchanges or returns for opened or used products. Returns may only be accepted for unopened boxes of unused product within 30 days of purchase.
If you receive a damaged or wrong item, please email with your order number, full name and an image of the damaged or wrong item and we will be more than happy to help resolve the issue for you.